IT / Helpdesk
Fewer tickets thanks to how-to videos that update themselves
Turn every KB article into a short video walkthrough. When a procedure changes, the video refreshes automatically — no stale instructions, no repeated tickets.
Where helpdesk loses the most time
Repeated tickets for the same steps
Password reset, VPN setup, MFA activation — the same users, the same questions, every single day.
Stale how-tos in the knowledge base
The system updated, the procedure changed — but the KB article still describes old steps and sends users down the wrong path.
Creating video walkthroughs is slow and manual
Screenshot by screenshot, narration, editing — one finished walkthrough takes half a day. Nobody has time for twenty articles.
How it works
Four steps from KB article to video
Paste in a KB article or link
Jira, Confluence, Zendesk, SharePoint, company wiki — paste a link or copy the text.
AI builds a step-by-step walkthrough
Structured slides with each step on its own slide; an AI voice narrates the instructions.
Video ready in under 10 minutes
MP4 for web and LMS, PDF for offline use — all from one source.
Automatic refresh when the KB changes
We watch the source article. When the procedure changes, you get a draft of the new video — no re-recording.
Use cases
What IT helpdesks use it for
Password reset & MFA setup
Step by step: SSO reset, authenticator activation, backup codes. Always the current procedure.
3 min video · MP4 + PDFVPN setup & remote access
Client install, configuration, troubleshooting — updated after every release cycle automatically.
4 min video · MP4New device onboarding
First laptop boot: MDM enroll, drive mapping, email setup — without needing the IT team.
7 min video · MP4 + PDFTop 10 helpdesk issues
Most common problems in one short video — for end users, not just the IT team.
5 min video · MP4Create your first video
From document to training before your coffee is ready.
Start free — no credit card, no templates. Your first video in 10 minutes or less.
No credit card · cancel anytime